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Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Writefully Sustainable Stationery.
The terms “we”, “us” and “our” refer to Writefully Sustainable Stationery. Writefully Sustainable Stationery operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.
Writefully Sustainable Stationery is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use our website, browse our store or purchase products from us.
Please read these Terms of Service carefully. By visiting, interacting with or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority and have given consent for any minor dependants to use this website on devices you own, purchase or manage.
To use our website, browse our online store or purchase products from us, you may be asked to provide certain information, such as your email address, billing details, payment details and shipping information. You confirm that the information you provide is accurate, current and complete.
You are responsible for maintaining the security of any account credentials used to access your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to describe and display our products accurately. However, colours, product appearance and screen presentation may vary depending on the device, screen settings and lighting used to view the website.
Many of our products are artisan-made, small-batch or made using natural, recycled or sustainable materials. Minor variations may occur and are part of the nature of these products.
All product descriptions, prices and availability are subject to change without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products that we offer to any person, geographic region or jurisdiction, where appropriate.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Your order is not accepted until Writefully Sustainable Stationery confirms acceptance and payment has been processed.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests after an order has been accepted and processed.
If we need to change, decline or cancel an order, we will attempt to contact you using the email address, billing address and/or phone number provided at the time of order.
Your purchases are subject to return or exchange in accordance with our Return and Refund Policy.
You confirm that your purchases are for personal or household use and not for commercial resale or export, unless otherwise agreed with us in writing.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price shown at the time the order is placed and will be set out in your order confirmation email.
Writefully Sustainable Stationery is not currently VAT registered, and VAT is not charged or shown separately at checkout.
Shipping costs are shown separately before you complete your order. Customers are responsible for any customs duties, import taxes or local charges that may apply where an order is shipped outside Ireland.
Prices on our website may differ from prices offered at markets, fairs, events or through other sales channels.
We may offer promotions from time to time. Promotional offers may be subject to separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will apply.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by postal carriers, customs processing, weather, industrial action or events outside our reasonable control.
If your order is delayed, damaged or does not arrive, please contact us at info@writefullysustainable.com and we will review the issue with you.
Nothing in this section affects your statutory consumer rights.
SECTION 6 - INTELLECTUAL PROPERTY
Our website and services, including but not limited to text, images, graphics, logos, product descriptions, designs, photographs, videos, audio, layout and other content, are owned by Writefully Sustainable Stationery, its suppliers, licensors or other rights holders, and are protected by applicable copyright, trademark and other intellectual property laws.
These Terms permit you to use our website and services for personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from our website without our prior written consent.
Unauthorised use of our website, content, designs, images, product descriptions or other material may be a violation of applicable intellectual property laws.
The names, logos, product names, service names, designs and slogans used by Writefully Sustainable Stationery are owned by Writefully Sustainable Stationery or the relevant rights holder. You must not use them without prior written permission.
Shopify’s name, logo, product names, service names, designs and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs and slogans on our website are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties as part of our website or services. We do not control these third-party tools and are not responsible for them.
You acknowledge that such tools may be provided “as is” and “as available”. Your use of optional third-party tools is at your own risk and discretion, and you should ensure that you understand and accept the terms provided by the relevant third-party provider.
We may offer new features, tools or resources through our website in the future. Such features will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain materials, links or embedded functionality provided by third parties. We are not responsible for examining or evaluating the content, accuracy, policies or practices of third-party websites or services.
If you access third-party websites or services through links on our website, you do so at your own risk. Please review the third party’s own policies and terms before engaging in any transaction or sharing personal information.
Questions, complaints or concerns relating to third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Writefully Sustainable Stationery is powered by Shopify, which enables us to provide our online store and services to you.
However, any sales and purchases you make through our store are made directly with Writefully Sustainable Stationery.
By using our website and services, you acknowledge that Shopify is not responsible for any aspect of the sale between you and Writefully Sustainable Stationery, including any issue, injury, damage or loss resulting from products purchased from us.
SECTION 10 - PRIVACY POLICY
Personal information collected through our website and services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also collect and process personal information relating to your access to and use of our website in order to provide and improve the services used to operate the store.
Information you submit through our website may be transmitted to Shopify and to other third-party service providers where necessary to process orders, manage payments, provide delivery, operate our website and provide customer service.
Please review our Privacy Policy for more information about how we collect, use and protect personal information.
SECTION 11 - FEEDBACK, REVIEWS AND CUSTOMER IDEAS
If you submit, upload, post, email or otherwise send us ideas, suggestions, feedback, reviews, proposals, photographs, sustainability tips or other content, you confirm that you have the right to share that content with us.
You grant Writefully Sustainable Stationery permission to use, reproduce, edit, publish and display that content for purposes connected with our business, including improving our products, sharing customer feedback, publishing sustainability ideas, promoting our services and communicating with customers.
We may, but are not obliged to, use, respond to, publish or remove feedback or customer-submitted content.
You agree that any content you submit will not infringe the rights of any third party and will not contain unlawful, abusive, obscene, misleading, defamatory or harmful material.
If you do not want us to publish or share your feedback, ideas or customer-submitted content, please tell us clearly when you contact us.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, delivery times or product availability.
We reserve the right to correct errors, inaccuracies or omissions, and to change or update information where necessary.
If an error affects an order you have placed, we will contact you where appropriate.
SECTION 13 - PROHIBITED USES
You may access and use our website and services for lawful purposes only.
You may not use our website or services:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable law, regulation or rule;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or harm any person;
(e) to transmit false or misleading information;
(f) to upload or transmit viruses, malware or harmful code;
(g) to send spam, phishing attempts or other unwanted communications;
(h) to impersonate another person or entity;
(i) to collect or track the personal information of others;
(j) to interfere with or circumvent the security features of our website or services;
(k) to scrape, copy, extract or exploit any part of our website or services without permission.
We reserve the right to suspend, restrict or terminate access to our website or services if we believe these Terms have been breached.
SECTION 14 - AUTOMATED ACCESS AND AGENTS
You may not use bots, scraping tools, automated systems, AI agents, crawlers or other automated means to access, copy, extract, monitor or interact with our website or services in a way that may interfere with normal operation, copy our content, bypass security features or place unreasonable load on our systems.
We may limit, restrict or block automated access where appropriate.
This section does not apply to ordinary search engine indexing carried out in accordance with normal website indexing practices.
SECTION 15 - TERMINATION
We may terminate or restrict your access to our website or services if we believe you have breached these Terms of Service or used our website or services unlawfully or improperly.
Any obligations or rights that by their nature should continue after termination will continue, including intellectual property rights, limitations of liability, governing law, privacy terms and any payment obligations.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information provided on or through our website is made available for general information purposes. We make reasonable efforts to keep information accurate and up to date, but we do not guarantee that all information will always be complete, accurate or current.
Except as expressly stated by Writefully Sustainable Stationery, our website and services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes, limits or affects any rights you have under applicable consumer law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Writefully Sustainable Stationery will not be liable for indirect, incidental, special or consequential losses arising from your use of our website or services.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so.
Nothing in these Terms excludes, limits or affects any rights you have under applicable consumer law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Writefully Sustainable Stationery, Shopify and our service providers from losses, damages, liabilities or claims arising from your breach of these Terms of Service, your violation of applicable law or your misuse of our website or services.
This section applies only to the extent permitted by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.
This will not affect the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
The failure by us to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies posted on our website constitute the agreement between you and Writefully Sustainable Stationery relating to your use of our website and services.
Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not transfer, assign or delegate your rights or obligations under these Terms without our prior written consent.
We may transfer, assign or delegate our rights and obligations where reasonably necessary in connection with the operation, transfer or restructuring of our business.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with products or services shall be governed by the laws of Ireland.
If you are a consumer living in the European Union, nothing in these Terms affects any mandatory consumer protection rights you have under the laws of your country of residence.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Where required by applicable law, we will notify you of material changes. Your continued use of or access to our website following the posting of changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at info@writefullysustainable.com.
Writefully Sustainable Stationery, The Chester Collection
Email: info@writefullysustainable.com
Business address: 55 Myrtle House, Myrtle Road, Dublin, Ireland
Business registration number: 513704
Writefully Sustainable Stationery is not currently VAT registered, so VAT is not charged or shown separately.